If you need help, this is the best place to get it...

To streamline support requests and server you better, we use a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses.

A valid email address is required to use this system, your email address will only be used for responding to your support .


Check Your Order Status

To check the status of your order and get a tracking code, enter your billing zip code and order number:

Return Your Water Filter

If you are not 100% satisfied with your water filter, you can return it for a complete refund.

We'd rather correct the problem you're having, so open a ticket (lower left of this page) and give us a chance...

 


Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

 

Ticket Status or Update Ticket

Get archives and history of your support request, or update with new information.